Support

Support for Wayflare products is handled by email: info@wayflare.eu. We aim to respond within 48 hours on business days.

Leaver Cleanup & Owner Reassignment for Jira

Many questions are answered in the documentation, troubleshooting guide, and FAQ.

If you still need help, email info@wayflare.eu with:

• a short description of the problem and what you expected to happen;
• the step you were on (for example, scan, preview, confirm, or evidence);
• any error message shown on screen, copied as text where possible.

Do not include passwords, API tokens, or other secrets — the app never asks for them, and we will never request them by email.

Security issues: use the same address and put “Security” in the subject line. Security reports are prioritised. See also the App's security & data handling page.

Billing: subscriptions for the App are billed and managed by Atlassian through the Atlassian Marketplace, so subscription and invoice changes are handled in your Atlassian billing console. If something looks wrong, email us and we will help you find the right place.

Cobwebs

For the Cobwebs web app, email info@wayflare.eu. Billing for Cobwebs is handled by Stripe and managed by Wayflare OÜ — see the refund and cancellation policy.